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Dubai Public Services

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Dubai Public Services

Welcome to our extensive guide on public services in Dubai. As a global hub of innovation and progress, Dubai prides itself on providing awesome public services that enhance the quality of life for its Expats and visitors. From maintaining safety and security to ensuring efficient transportation, managing healthcare, and promoting sustainability, Dubai’s public services play a vital role in shaping the city’s infrastructure and functionality.

List of Public Services

Dubai offers a comprehensive range of public services to cater to the needs of its residents and visitors. These services are designed to ensure safety, convenience, and a high quality of life. 

The Dubai Police maintain law and order, while the Dubai Municipality manages urban planning, waste management, and community development. 

The Dubai Civil Defense ensures fire safety, and the Roads and Transport Authority manages transportation services. 

The Dubai Electricity and Water Authority supplies electricity and water, and the Dubai Health Authority oversees the healthcare sector. 

Other public services include libraries, clinics, ambulance services, and the Dubai Civil Aviation Authority. 

These services contribute to Dubai’s reputation as a well-managed and thriving city.

Public Guide

In this guide, we will delve into the key public services available in Dubai, highlighting their significance, achievements, and contributions to the community. 

Each section will provide detailed information, statistics, and website links to help you explore and understand the services offered.

When navigating services in Dubai, it’s essential to familiarize yourself with the available resources. Keep your important documents handy, such as identification and visa papers, for smooth transactions. 

Take advantage of online platforms and apps for services like transportation, food delivery, and government services. Research and understand the local laws, regulations, and cultural norms to ensure compliance and respectful interactions.

Finally, don’t hesitate to reach out to expat communities, forums, or embassies for guidance and support when navigating the services landscape in Dubai.

Dubai Visitor Guide

Welcome to Dubai, a vibrant city known for its iconic landmarks, luxury shopping, and cultural experiences. As a visitor, there are a few things to keep in mind to make the most of your stay:

  1. Visa Requirements: Ensure you have the appropriate visa to enter Dubai, depending on your nationality and purpose of visit.
  2. Local Customs: Respect the local customs and traditions. Dress modestly in public areas, particularly when visiting religious sites.
  3. Transportation: Explore Dubai’s efficient transportation system, including taxis, metro, and buses, to navigate the city conveniently.
  4. Attractions: Discover Dubai’s must-visit attractions, such as the Burj Khalifa, Dubai Mall, Palm Jumeirah, and the historic Al Fahidi neighborhood.
  5. Shopping and Dining: Indulge in world-class shopping at malls like Mall of the Emirates and Dubai Mall, and savor diverse culinary delights at local restaurants and international eateries.
  6. Safety: Dubai is a safe city, but it’s always advisable to take necessary precautions and be aware of your surroundings.
  7. Local Events and Festivals: Check out the exciting events and festivals happening during your visit, such as Dubai Shopping Festival, Dubai Food Festival, and Dubai Expo.

Remember to check local guidelines and regulations, stay hydrated, and have a memorable time exploring the wonders of Dubai!


Facts About Dubai: How Much Are Job Salaries?

Dubai Police:

Website: Dubai Police

Dubai Police is the primary law enforcement agency in the city, responsible for maintaining public safety and enforcing laws. With over 17 police stations across Dubai, they ensure a quick response to emergencies. In 2020, Dubai Police handled more than 2 million emergency calls and achieved a response time of less than 7 minutes on average.



Dubai Civil Defense:

Website: Dubai Civil Defense

Dubai Civil Defense is responsible for fire safety and emergency response. In 2020, they conducted over 4,000 fire safety inspections and responded to over 1,200 fire incidents. They prioritize public safety and conduct regular awareness campaigns to educate residents about fire prevention measures.



Dubai Municipality:

Website: Dubai Municipality

Dubai Municipality oversees various public services, including urban planning, waste management, and public park maintenance. They manage over 1,300 parks and green spaces in Dubai, providing residents with recreational areas to enjoy. Additionally, they handle waste management operations and maintain a high recycling rate of 37%.



Dubai Electricity and Water Authority (DEWA):

Website: DEWA

DEWA provides reliable electricity and water services to the residents of Dubai. In 2020, they achieved a customer satisfaction rate of 95.5%. DEWA also focuses on sustainability and aims to increase the share of clean energy to 75% by 2050. They offer convenient online platforms for bill payment and account management.



Dubai Health Authority (DHA):

Website: Dubai Health Authority

DHA ensures the availability of high-quality healthcare services in Dubai. They manage several hospitals and healthcare centers, providing specialized medical care to residents. In 2020, DHA conducted over 4 million telehealth consultations, enhancing access to healthcare during the pandemic.



Roads and Transport Authority (RTA):

Website: RTA

RTA manages Dubai’s transportation infrastructure, including roads, public transportation, and traffic management. They operate the Dubai Metro, which served over 178 million passengers in 2020. RTA also maintains an extensive network of buses and taxis, ensuring efficient and safe transportation options.



Dubai Land Department:

Website: Dubai Land Department

Dubai Land Department regulates the real estate sector, ensuring transparency and protecting the rights of property owners. In 2020, they facilitated over 49,000 property transactions, maintaining a reliable and secure registration system.



Dubai Immigration:

Website: Dubai Immigration

Dubai Immigration handles visa and residency services. In 2020, they processed over 3 million visa applications. Their online platforms provide convenient services for visa-related processes, ensuring a smooth experience for residents and visitors.



Dubai Courts:

Website: Dubai Courts

Dubai Courts provide judicial services, ensuring access to justice. In 2020, they resolved over 66,000 cases, offering a fair and efficient legal system. The Dubai Courts website provides information on legal procedures and services available.



Dubai Public Libraries:

Website: Dubai Public Libraries

Dubai Public Libraries offer a vast collection of books and resources. They have over 40 libraries across Dubai, serving more than 3 million visitors annually. The libraries provide a variety of educational programs, workshops, and cultural events to engage the community.



These detailed web pages will provide visitors with comprehensive information about each public service in Dubai, along with relevant statistics and website links for further exploration.

City Guide Checklist

Getting Around: 

Dubai boasts a well-connected public transportation system, including the Dubai Metro, buses, and taxis. Consider getting a Nol Card for easy access to different modes of transport. Alternatively, popular ride-hailing apps like Uber and Careem are readily available.


Dubai experiences a desert climate, with scorching summers and mild winters. For the hot summers, pack lightweight, breathable clothing, and bring a light jacket or sweater for cooler winter evenings.


Arabic is the official language, but fear not – English is widely spoken, particularly in tourist areas, hotels, and restaurants.


Dubai uses the UAE Dirham (AED). You’ll find ATMs all over the city, and major credit cards are widely accepted.

Must-Visit Attractions:

Burj Khalifa: 

Elevate to the observation deck for breathtaking city views. Burj Khalifa

The Dubai Mall: 

Shop till you drop and explore entertainment options, including the Dubai Aquarium and Underwater Zoo. The Dubai Mall

Palm Jumeirah: 

Visit this man-made island, home to luxurious resorts, restaurants, and the iconic Atlantis, The Palm. Palm Jumeirah

Dubai Marina: 

Enjoy a leisurely waterfront stroll, dine at waterfront restaurants, or embark on a boat cruise. Dubai Marina

Jumeirah Mosque: 

Admire the beauty of one of Dubai’s prominent mosques, open to non-Muslim visitors. Jumeirah Mosque


Dubai is a shopper’s paradise with numerous malls, souks, and markets. Explore the traditional Gold Souk, Spice Souk, or modern malls like Mall of the Emirates and Ibn Battuta Mall for an extensive retail therapy experience.


Dubai offers a wide range of dining options, from local Emirati cuisine to international flavors. Indulge in Middle Eastern delicacies, experience fine dining in iconic restaurants, or savor global culinary delights in trendy eateries across the city.


Dubai is considered a safe city for tourists. Nevertheless, it’s wise to take necessary precautions, like safeguarding your belongings and adhering to local laws and customs.

Cultural Etiquette: 

Show respect for local culture by dressing modestly when visiting religious sites and public places. Public displays of affection and consuming alcohol in public areas are not well-received.

Leisure and Entertainment: 

Dubai offers an array of activities for leisure and entertainment. Experience thrilling desert safaris, water parks, indoor skiing, water sports, and visit attractions like Dubai FrameMiracle Garden, and Dubai Opera for a diverse range of experiences.

Dubai is a city where innovation meets tradition, a place where dreams come true. Enjoy your time exploring this dynamic destination, and may your Dubai adventure be filled with unforgettable memories!

10 Public Links for Exploring Dubai

Here are some essential links to help you explore Dubai, from tourism information to government services and major attractions:

  1. Visit Dubai – Dubai’s official tourism website
    • Website: Visit Dubai
    • Address: Dubai Tourism, Department of Tourism and Commerce Marketing, P.O. Box 594, Dubai, United Arab Emirates
  2. Dubai Government Portal – The official portal for government services in Dubai
  3. Dubai International Airport – The official website for Dubai’s main airport
  4. Dubai Metro – The official website for Dubai’s metro system
    • Website: Dubai Metro
    • Address: Roads and Transport Authority, Dubai, United Arab Emirates
  5. Dubai Mall – The official website for one of the world’s largest shopping malls
    • Website: The Dubai Mall
    • Address: The Dubai Mall, Financial Center Road, Downtown Dubai, Dubai, United Arab Emirates
  6. Dubai Museum – The official website for Dubai Museum located in Al Fahidi Fort
    • Website: Dubai Museum
    • Address: Al Fahidi Street, Bur Dubai, Dubai, United Arab Emirates
  7. Burj Khalifa – The official website for the iconic Burj Khalifa
    • Website: Burj Khalifa
    • Address: Burj Khalifa, 1 Sheikh Mohammed bin Rashid Blvd, Downtown Dubai, Dubai, United Arab Emirates
  8. Dubai Opera – The official website for Dubai’s premier performing arts venue
    • Website: Dubai Opera
    • Address: Dubai Opera, Sheikh Mohammed bin Rashid Blvd, Downtown Dubai, Dubai, United Arab Emirates
  9. Dubai Parks and Resorts – The official website for Dubai’s theme parks and entertainment complex
  10. Dubai Frame – The official website for the Dubai Frame attraction
    • Website: Dubai Frame
    • Address: Dubai Frame, Zabeel Park Gate 4, Dubai, United Arab Emirates


These websites and addresses provide valuable information about various aspects of Dubai, including tourism, government services, transportation, attractions, and shopping. They are reliable sources to learn more about Dubai and plan your visit effectively.


  • Is Dubai safe for tourists?

    Yes, Dubai is considered a safe city for tourists with a low crime rate and a well-developed security infrastructure. Basic precautions are always advisable.

  • What is the best time to visit Dubai?

    The best time to visit Dubai is during the winter months (November to April) when the weather is mild and pleasant. This period is also the peak tourist season with various events and festivals.

  • Do I need a visa to visit Dubai?

    Visa requirements depend on your nationality. Many countries are eligible for visa-on-arrival or can obtain a tourist visa before arrival. Check the specific requirements for your nationality.

  • What is the currency used in Dubai?

    The currency used in Dubai is the UAE Dirham (AED). It's recommended to carry local currency for convenience, although major credit cards are widely accepted.

  • Can I drink alcohol in Dubai?

    Yes, non-Muslim residents and tourists can consume alcohol in licensed venues such as hotels, restaurants, and bars. However, drinking in public places or being intoxicated in public is strictly prohibited.

  • Can I use my mobile phone in Dubai?

    Yes, most international mobile networks have roaming services in Dubai. You can also purchase a local SIM card or use Wi-Fi services available in hotels, cafes, and public areas.

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